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Security Systems in Santa Clarita
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Santa Clarita?

A security system should protect your home. But what actually transpires in the event your home security alarms go off in Santa Clarita? What actions should you take to be certain you and your loved ones are taken care of?

The first thing to do is to remain calm. You should understand that your around-the-clock monitoring experts are there for you. Then proceed with the recommended actions to be prepared for any urgent situation.

Our Committed Professionals Help You Stay Safe

A 24-hour monitoring agent is alerted in an instant whenever your Santa Clarita home security alarms go off. Once a representative is notified, they will reach out to you as quickly as possible to ascertain what triggered your home’s defense. Your system can go off for several different reasons, including:

  • Criminal activity

  • Smoke

  • Flooding

  • Alarm tripped by accident

In situations when your system was tripped accidentally—like not recalling that the motion sensors are switched on when you open a window— a representative will contact you and ask if you need help. Supply them with your passcode, and they will deactivate the alarm.

In the event there is a legitimate crisis, your monitoring team member will send out first responders, including law enforcement, firefighters, and medical professionals, to your residence. They can also function as your proxy when you are not on site. Your dedicated monitoring staff can also let first responders know which security device was set off, giving them a forewarning for a potentially hazardous environment. Your monitoring professional will remain on the phone with you to keep you in control and let you know what the next steps should be.

Steps to Take if Your Alarm Goes Off In Santa Clarita

Getting roused from bed in the dead of night to a security warning echoing through your house is terrifying—even moreso if you have no idea why it’s going off. The most beneficial thing you should do is keep yourself in control and proceed with the following:

  • In the first place, find a safe location. Collect your family and pets as quick as you can and proceed to a shielded space at your property or depart the home if needed. It's a natural response to feel like you need to deal with the problem by yourself, but this may put you and your family at greater risk. Alternatively, concentrate on trying to keep you and your loved ones safe and letting the authorities handle the issue.

  • As a second step, take advantage of your smartphone’s convenient security app to keep connected with your monitoring team. They'll dispatch authorities who will be in transit to your home in a flash.

  • Finally, keep in constant communication with your monitoring agent and emergency professionals. You are able to be connected, so everyone is speaking on the same line. Or, if you’re not able to speak directly to emergency services, you’re still able to obtain updates by text message. Even if it’s only a false alarm, it's smart to maintain communications to all parties so you will be prepared should a legitimate crisis occur.

Get Protection For Any Emergency in Santa Clarita with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure your loved ones and property are well defended. With 24-hour monitoring, smart locks, and safety alarms, your property will turn into the secured refuge it's supposed to be. Design your ideal home security solution by completing the form on this page or reach out to (661) 231-0767 to speak with a member of our team.